Shipping Policy
Shipping Costs
Australian Orders
We offer Complimentary Standard Shipping on all orders Australia Wide on orders over AUD $200.
$9.99 Flat rate shipping for all Australian orders (regular post) 2-7 business days - Australia Post regular parcel service delivers in an estimated 2+business days. Delivery times will vary depending on lodgement and destination points
$14.99 Express shipping: Next business day delivery is only available within the Express Post next business day delivery network.
The national next business day delivery network operates between capital cities (excluding Darwin; and for Perth to the CBD only) and the Gold Coast. Note: Express eParcel is not covered in the Express Post Guarantee. While Express Post remains our fastest postal delivery option, current circumstances mean we can't guarantee next-business-day delivery at the moment.
Delivery to SA, WA, NT and regional areas may take between 4-8 days.
New Zealand Orders
Standard Post: $25 (5-10 business days)
In Store Pick Up
We offer a pickup option if you live locally to Noosa or New Farm. Simply select your nearest store for pick up at the checkout.
You will be contacted when your order is ready for collection. Your order may need to be transferred to your pickup store so please allow time for this.
Shipping
Parallel Culture uses Auspost for Shipping within Australia and to New Zealand. Please nominate a current address that is a trusted residence or workplace.
Sometimes parcels go missing with Australia Post. It is something completely out of our control and we do not accept responsibility for lost or stolen parcels once they leave our premises. Ownership and risk of damage to the goods is passed onto the customer upon delivery at the specified delivery address. We recommend selecting a registered express post option because of this.
Purchases made over the weekend or on a public holiday will be posted on the next business day.
Bulky or heavy items and orders to remote areas may require additional postage costs. We will be in contact with you with a quote if this applies to your order.
Online orders with multiple items may have extended processing times.