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Shipping Policy

Shipping Costs

Australian Orders

FREE Regular Express Post for all order (1-3 business days) within Australia

Regular Registered Express Post: $12.00 (1-3 business days). This option is recommended as it requires signature upon delivery.

Delivery to SA, WA, NT and regional areas may take between 4-8 days.

New Zealand Orders

Standard Post: $15.00 (5-10 business days)

Registered Express: $25.00 (3-7 business days)

In Store Pick Up

We offer a pickup option if you live locally to Noosa or New Farm. Simply select your nearest store for pick up at the checkout.

You will be contacted when your order is ready for collection. Your order may need to be transferred to your pickup store so please allow time for this.

Shipping

Parallel Culture uses Auspost for Shipping within Australia and to New Zealand. Please nominate a current address that is a trusted residence or workplace.

Sometimes parcels go missing with Australia Post. It is something completely out of our control and we do not accept responsibility for lost or stolen parcels once they leave our premises. Ownership and risk of damage to the goods is passed onto the customer upon delivery at the specified delivery address. We recommend selecting a registered express post option because of this.

Purchases made over the weekend or on a public holiday will be posted on the next business day.

Bulky or heavy items and orders to remote areas may require additional postage costs. We will be in contact with you with a quote if this applies to your order.

Online orders with multiple items may have extended processing times.